Frequently Asked Questions

Find answers about Nice Engineers and our digital products

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What is Nice Engineers?

Nice Engineers is a digital product company that creates innovative software solutions for businesses and daily life. We specialize in developing user-friendly applications that solve real-world problems across four main domains: finance, retail, groceries, and essential services.

Where is Nice Engineers located?

Our main office is located in Bangalore, India. We serve clients globally with our digital products and services.

What products does Nice Engineers offer?

We offer four main digital products designed to simplify different aspects of business and daily life:

1. Cashwox - Digital Payment Platform

  • Secure digital payments processing
  • Cash flow tracking and analytics
  • Complete transaction history
  • Multi-payment support (UPI, Cards, Wallets)
  • Business finance control dashboard
  • Small business friendly features
  • Easy payment links and invoices

2. StoreWox - Retail Management System

  • Smart inventory management
  • Sales tracking and analytics
  • Automated low-stock alerts
  • Supplier management
  • Barcode scanning and POS
  • Multi-store management
  • Customer relationship management

3. Grocery Delivers - Online Grocery Service

  • Online grocery ordering platform
  • Real-time order tracking
  • Doorstep delivery service
  • Wide range of daily essentials
  • Fresh produce and pantry items
  • Home & office supply delivery
  • Subscription-based ordering
  • Easy payment options

4. Mineral Water Services - Water Delivery

  • Reliable mineral water delivery
  • Quality-tested water cans
  • Pure drinking water supply
  • Home & office delivery
  • Easy subscription management
  • On-demand delivery scheduling
  • Regular delivery tracking
  • Multiple package options
What types of services are available across all apps?

All our apps provide comprehensive services to ensure complete solutions:

  • Secure Digital Payments: End-to-end encrypted payment processing
  • Online Ordering: Seamless order placement and management
  • Delivery Services: Reliable doorstep delivery for all products
  • Quality Assurance: Regular quality checks for all services
  • Financial Tracking: Detailed cash flow and transaction monitoring
  • Inventory Management: Smart stock control and alerts
  • Payment Flexibility: Support for UPI, cards, wallets, and cash
  • Real-time Tracking: Live order and delivery tracking
  • Subscription Management: Easy recurring service setup
  • Customer Support: 24/7 assistance across all platforms
How can I apply for a job at Nice Engineers?

You can apply for jobs in two ways:

  1. Visit our website and use the application form
  2. Send your resume to careers@niceengineers.com

We typically respond within 3-5 business days. We're always looking for talented engineers, product managers, and support staff to join our growing team.

Do you offer internships?

Yes, we offer internship programs throughout the year. Internships are available in:

  • Software Development & Engineering
  • Product Management & Design
  • Digital Marketing & Growth
  • Business Development & Sales
  • Customer Support & Operations

Internships are paid and typically last 3-6 months. Interns get hands-on experience working on real products and receive mentorship from experienced professionals.

How do I contact customer support?

You can contact our support team through multiple channels:

  • Email: support@niceengineers.com
  • Phone: +91 8555057822
  • In-app support chat (available in all our apps)
  • Live Chat: Available on our website
  • Social Media: @niceengineers on all major platforms

Our support team is available 24/7 for urgent issues. For non-urgent queries, we respond within 4-6 business hours.

What are your business hours?

Our standard business hours are:

  • Monday to Friday: 9:00 AM - 6:00 PM IST
  • Saturday: 10:00 AM - 4:00 PM IST
  • Sunday: Closed (emergency support available)

However, our digital products and customer support operate 24/7 to serve your needs anytime.

What if I have technical issues with your products?

If you face technical issues with any of our apps:

  1. Check our comprehensive help documentation within each app
  2. Contact support@niceengineers.com with details of the issue
  3. Call +91 8555057822 for urgent technical issues
  4. Use the in-app feedback feature to report bugs

We aim to resolve critical issues within 24 hours and minor issues within 3-5 business days. All our apps receive regular updates to fix bugs and improve performance.

Do you offer training for your products?

Yes, we offer comprehensive training resources:

  • Free online video tutorials for each app
  • Detailed documentation and user guides
  • Live training webinars (conducted weekly)
  • On-site training for enterprise clients
  • Community forums for peer learning
  • Regular workshops and demo sessions

All training materials are available in multiple languages and designed for users of all technical levels.

Can I partner with Nice Engineers?

Yes, we welcome various types of partnerships:

  • Technology Partners: Integration with complementary platforms
  • Resellers & Distributors: Sell our products in your region
  • Agency Partners: Implement solutions for your clients
  • Integration Partners: Connect our apps with other systems
  • Service Partners: Provide complementary services
  • Channel Partners: Refer customers to our platform

Contact partnerships@niceengineers.com for more information about partnership opportunities and benefits.

How often are your products updated?

We maintain a regular update schedule for all our products:

  • Weekly Updates: Bug fixes and minor improvements
  • Monthly Updates: New features and enhancements
  • Quarterly Releases: Major feature additions
  • Annual Updates: Complete platform enhancements

All updates are included in your subscription at no additional cost. We prioritize user feedback in our update planning to ensure we're building what our customers need.

What are the pricing options for your apps?

We offer flexible pricing to suit different needs:

  • Free Tier: Basic features for individual users
  • Starter Plan: Essential features for small businesses
  • Professional Plan: Advanced features for growing businesses
  • Enterprise Plan: Custom solutions for large organizations
  • Pay-as-you-go: Flexible pricing for occasional users

All plans include 24/7 support, regular updates, and data security. Contact sales@niceengineers.com for custom pricing based on your specific requirements.

Still have questions?

We'd love to hear from you. Reach out to Nice Engineers for inquiries, support, or project discussions — we're always ready to assist.

📧 Email: support@niceengineers.com

📞 Phone: +91 8555057822

📍 Address: Bangalore, India

🌐 Website: www.niceengineers.com